SR IT Systems Engineer- Federal-TX (302982) (2 openings)

The ITSE II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment
• Operates as network technical lead on IP and NM activities and serve as the first level of escalation to Tier I NOC personnel on network issues.
• Troubleshoot, identify, and resolve logical & physical network issues and identify problem trends and systemic issues before Tier III elevation
• Each discipline focuses on resolving day-to-day incidents and elevate systemic issues
• Performs advanced diagnostics using software and hardware tools to determine network status and optimize network performance
• Provide technical input to operational documentations and SOP for IP and NM discipline supporting the NOC
• Maintain Circuit Layout Records (CLR), network diagrams, IP routing spreadsheet, and other supporting documentations
• Provide technical guidance and direction to junior technicians
• Provide expertise to monitor, diagnose, and troubleshoot network problems in a mixed vendor environment. The ITSE II interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problems
• Assist TTU/MOP for subtending devices and conduct turn-up activities for routing/switching platforms and some optical transport platforms
• Administration of network management applications such as SolarWinds for monitoring, STIG compliancy checks, and firmware upgrades
• On-call after hours/on-call support as required.